About Us

You can "hire the best performers" by using our pre-employment assessments. Our experienced HR consultants will help you choose the right pre-employment assessment. You will be able to assess and select high performing candidates who match your open positions and fit your culture.

Companies nationwhide, including firms located in Milwaukee, Wisconsin and Chicago, Illinois also use Hiring and Development Systems as part of their employee development process. You will identify which individual contributors demonstrate the "right" match for career advancement and development opportunities within your company.

About Our Assessments

The Best Performance In The Industry

Across decades of experience, the Hiring & Development consulting team has administered and interpreted most of the profiling and assessment tools in the marketplace (including cognitive, personality, behavioral, and type indicators.)

No other assessment tools have been more predictive of job performance and organizational fit than those developed and validated by the Self Management Group.

  • Best at predicting actual job performance
  • Measures job-related competencies rather than simple personality traits
  • Originally developed and validated specifically for hiring
  • Fully complies with EEOC and ADA guidelines
  • Used over 3 million times to identify high potential candidates
  • Backed by a large staff of doctoral-level researchers
  • Available in 20 major languages and used by organizations globally
  • Detects distortion of a candidate’s answers- assessment can’t be faked
  • An affordable, user-friendly system
    • No upfront cost – pay as you go and use when needed
    • Available on demand –web based
    • Instant turnaround of assessment reports
    • No software installation required
    • System can be customized and branded on a client’s career web site

It’s no wonder that 80 percent of financial service organizations, hundreds of Fortune 1000 corporations and medium to small size companies rely on these assessments for selection, development, succession planning, and career management.

About Our Professionals

Kathy Dean, SPHR

A certified Senior Professional of Human Resources with 20 years of consulting and human resource background, Kathy offers market sector expertise in financial services, manufacturing, telecommunications, retail and contact centers. She is recognized as an exceptional facilitator, speakers and presenter, sharing the insight gained from a track record of notable accomplishments:

  • Providing over 10,000 assessments to organizations for positions ranging from executive leadership and professional to sales and customer service.

  • Developing and launching the Integrated Recruiting and Selection System, a web-based product for the call center industry recognized as the "Product of the Year" by Call Center Magazine.

  • Re-engineering recruiting, pre-employment assessments and selection for an international travel client, creating a hiring process to continuously fill positions across 600 travel agencies within the UK.

  • Delivering customized staffing solutions that substantially increased the pool of qualified candidates for 200 branch banks in Puerto Rico.

  • Cutting employee attrition from 52% to 23% in one year for a financial services call center.

Tom O'Brien

Tom brings extensive C-level operational expertise to his engagements with Hiring & Development Systems clients. His background includes extensive experience hiring, developing and retaining talent in a full spectrum of industries, including banking, technology, public utilities, manufacturing, cable and contact centers. He provides strategic human capital consulting to organizations that want to grow their business. Major accomplishments include:

  • Grew an organization from eight employees to 3000 within eight years, while expanding revenue from $1 million to $65 million

  • Created a leadership development program for supervisors in the cable and utility industries that resulted in multi-million dollar savings and major improvements in employee and customer satisfaction

  • Increased the sales conversion rate in a contact center by 60%, and average order size by 10%

  • Developed a proprietary coaching model that improves customer service and inspires employee performance and loyalty

  • Positions as COO for a 3000 employee contact center company, COO for a publicly held software development company, CIO for a large bank and CEO for a consulting firm.