Partial List of Clients Served Over Time

Private Sector

  • Banco Popular de Puerto Rico
  • Blue Cross Blue Shield of Michigan
  • Business Marketers Group
  • Catholic Knights
  • Commonwealth Edison/ Exelon
  • First Hawaiian Bank Call Center
  • Fiserv
  • Robert W. Baird & Co. Inc.
  • Rogers Communications
  • Thomas Cook

Associations and Institutions

  • American Bar Association
  • Human Resource Management Association
  • Independent Schools Association of the Central States (ISACS)
  • International Call Center Management
  • National Association of Independent Schools (NAIS)
  • Purdue University Call Center Campus
  • TEC (The Executive Committee)
  • University of Chicago Graham School of General Studies

Testimonials

Employee Assessment

"Kathy Dean's extensive HR knowledge and financial services industry expertise, combined with her ability to match the best hiring tools with our unique needs, makes her an important partner to our firm. We selected the Professional Pro as our assessment tool because it provides us with the information we need to make effective decisions about our candidates for hire."

Jill K. Whitfield-Wooley,
Vice President Professional Development Manager | Baird University
Robert W. Baird & Co.
Baird – Nationally recognized as a great place to work&five consecutive years
2004-2008

 

"We've been using the ManagementPro™(MPP) and Professional Pro™ online assessments over the last six years. It's been a great tool to benchmark model performers and build a team with a variety of skills and talent. These tools have also been effective beyond the selection process. We've gotten value by using it as a coaching and development tool when trying to achieve specific results with individual performers. Candidates find the personal feedback helpful and are left with a positive impression. They actually get a report back for the time they spend completing the assessment. It is online, easy to access, simple and efficient."

Jennifer Wolf,
Manager of Staffing / HR
FISERV

Team development

"Let me express my personal and profound appreciation for meeting with our senior management team to coach us on team building here at Catholic Knights. The two sessions that you conducted were most informative, outstanding and will be highly beneficial to the future of Catholic Knights.

I might point out that in my 35 years of corporate life at the executive level, your program is one of the most focused and finest that I have seen. Congratulations and thank you for being with us. The fruits of your labor will become a reality at Catholic Knights very soon. I am seeing the results already."

Michael Stivoric,
Senior Vice President, Fraternal and Marketing
Catholic Knights

Hiring workshops

Participants' comments from hiring workshops:


"Great interaction with group to share ideas."

"Kathy is one of the better presenters at this conference. She’s focused and tied material to day-to-day operations in a meaningful way."

"This is one of the sessions that I received the most out of. Great materials, great examples, great speaker."

"Best of workshops."

"This was very helpful. I have a better idea of how to hire, and I am in the middle of hiring now and this has given me some valuable tools to use. Thanks!"

 

Leadership workshops

Participants' comments from leadership workshops:


"I really think it was the most valuable part of the conference for me."

"I consider both of your sessions to be of extreme value, and well presented."

 

Emotional Intelligence workshops

Participants' comments from Emotional Intelligence Workshops:


"The presenter was excellent and group interaction was excellent as well."

"Dynamic speaker with strong presence."

"I definitely will be able to take the knowledge of emotional intelligence and leadership and apply it to my job, especially the skills of better listening and empathy."

"Ms. Dean is an outstanding instructor. She provides real world conversation and great facilitation. Highly recommend!"